Improve Your Training by Considering the Setting

If you are charged with training members of youramong participants is maximized.
organization - whether you hold a one-time trainingPsychosocial Considerations
session on a new program or you hold a full-time jobIn addition to the setup of the room, there are
as a corporate trainer - there are several criticalpsychosocial considerations to think about. In other
elements that can impact the effectiveness of yourwords, as the trainer, you should consider social
training session. One of these elements is so simple itaspects of the training process that will have an
is often overlooked: the setting. Considering theimpact on the participants' experience. There are a
setting of a training session is critical to ensuring thatnumber of things you can do to enhance your
you meet your learning objectives.participants' comfort level with you and the overall
In truth, there are myriad things a trainer musttraining session:
consider to maximize the value of the training• Arrive early to setup, and take this opportunity
experience-the organizational culture and policies, e.g.to chat with participants before the training session
But it is imperative to consider the physicalbegins. This will allow them to feel more comfortable
environment in which the training will be conductedwith you.
because the set-up of the training environment sets• Mistakes happen. When they do, remain calm;
the tone for the rest of the training experience.you can even use humor to diffuse a technological
Giving thoughtful consideration to the setting of yourglitch or slip of the tongue. Ensuring that participants
training is called conducting an environmental analysis.do not see you flustered will enhance your credibility
Room Setupin their eyes.
The physical setup of the room plays a major role in• Establish ground rules. It is important to clue
the productivity of your training session. Whenparticipants in to what you expect from them, as
considering how to set up your room, consider yourwell as what they can expect from you and the
learning goals and methods. If it is important thatsession. Facilitator Steve Davis suggests that
your participants interact with one another, you"following good ground rules [is a] huge positive step
should set up the room so that it is easy for them totoward healthy relating," which in turn helps create a
interact and they feel more comfortable doing so. Inpositive learning experience for your participants.
this case, a traditional classroom setup, with the• Have participants introduce themselves, no
instructor at the front of the room and thematter how large a group. This way, everyone is on
participants all facing front, is likely not ideal. You maya first-name basis and is likely to feel more
want to consider putting participants at round orcomfortable interacting with and sharing in front of
u-shaped tables to encourage social interaction. Thisone another.
helps form a sense of belonging among participants• Call participants by their first names. If you are
and is less intimidating to them, which could beconducting training with a room full of doctors, they
beneficial if the material you are covering is new ormay prefer to be referred to by their title and last
complex.name. However, for the most part, being on a
There are many other factors to consider whenfirst-name basis with your participants puts everyone
thinking about room setup: lighting, temperature,at ease and contributes to a comfortable learning
availability of/proximity to restrooms and beverages,environment.
comfort of chairs and tables, distractions, sound• Determine who participants are and why they
noise. Technology is another important item toare there. Don't assume you know the motivation
consider; for example, techsoup.org cautions thatbehind your participants' attendance in the training
technology in a training facility can differ from whatsession. For example, if you know the training is
you may be used to. As a trainer, consider it yourmandatory, it would be easy to assume participants
responsibility to arrive early to your traininghave a captive-audience mindset, and you may
destination to become familiar with all these itemsneglect the opportunity to find out what they hope
and take the initiative to change what you can if youto learn from the day's session. Talking to your
feel it is not conducive to the best learningparticipants to find out their level of experience and
environment. You may be surprised by how easilygoals for the session will help you direct the training
participants are distracted by a room that is too cold,session so that it truly benefits the participants.
or by people walking in front of you every time theyKeeping these tips in mind when you conduct training
get water, and these things can have a negativewill allow you to create more effective, productive
impact on their learning experience. Bottom line: dotraining sessions and ensure that your participants
what you can to ensure the room is comfortable,leave the session with knowledge beneficial to them.
everything works the way it should, and the energy